One of the hot topics lately has been whether or not petrol pumps are a hotbed of infection for Coronavirus. Despite scary warnings all over social media, it has been established that while, of course, touching petrol pumps could spread Coronavirus, the risk is no more than any other surface in a public place! However, it is still essential to take the necessary precautions to help flatten the curve and slow the spread of COVID-19.
As a gas station or convenience store owner, what can you do to help protect your customers and your employees from the spread of the virus? PumpTex has put together a few tips that can be used to make your location as safe as possible.
The first step in slowing the spread of Coronavirus is to keep your location as clean as possible. During the pandemic, this goes beyond your usual cleaning procedures.
Staff and customers must keep a safe distance for one another to adhere to social distancing. If possible, you can provide masks, gloves, and aprons to staff for additional protection and also install perspex screens between them and customers. Another tip is to place markers on the floor to show customers where to stand while in a queue to help them stay far enough apart.
Another big thing that can help to reduce the spread of Coronavirus is requesting contactless payments from all customers. It is a good idea to avoid handling cash if possible. Where possible, customers should be encouraged to pay at the pump, and even at the register, they should use card payments even for small amounts.
In a related note, if you have not already switched to EMV compliant payments at your pumps, it could be an excellent time to contact PumpTex to discuss your options. Due to travel restrictions, you may be seeing fewer customers meaning less downtime during the upgrades.
Fuel is an essential item for essential workers during this time, so it is as important as ever to make sure that your station is in good working order. PumpTex is still working daily to keep our clients pumping. Our technicians are taking additional precautions with sanitization and social distancing while carrying out maintenance and repair work.
We Keep You Pumping!
PumpTex, Inc. was founded in 1997 in the back of a garage with the dream of bringing a new level of customer service to the retail petroleum service industry. Over the years, we have grown to become a valuable resource to our customers. Many consider us to be the first responders of the retail petroleum service industry!888-906-PUMP (7867)
It's time to bring a new level of customer service to the retail petroleum service industry.
We search for the “WOW” moment in each and every customer interaction. Our team is known in the industry to have the best customer service and follow-up in our industry.
As a team, we also work intelligently to provide a valuable and tailored experience to each of our customers. We derive a great sense of pride from engaging our customers in a professional relationship.
Any client, vendor or media provider interacting with PumpTex discerns that our unique culture and operating practices separate us from our competitors and are drawn to our way of doing business.
We offer real-time solutions to the problems our clients experience. Being a resource to our customers and becoming their eyes and ears in the field enables them to maximize uptime and profits.