Service is the most important value we bring to our customers. The needs of the customer are our primary focus here at PumpTex Inc., and our specialists are trained to do whatever it takes to keep your station operating at peak performance. We are continually investing in the training of our specialists with results in timely repairs. We are first responders and will get convenience stores, fueling facilities and service stations back to pumping fuel as quickly as possible.
Our phones are always answered by a person. Never by a machine.
GPS equipped service vans to ensure fast service.
Smart dispatching with call history tracking.
It's time to bring a new level of customer service to the retail petroleum service industry.
We search for the “WOW” moment in each and every customer interaction. Our team is known in the industry to have the best customer service and follow-up in our industry.
As a team, we also work intelligently to provide a valuable and tailored experience to each of our customers. We derive a great sense of pride from engaging our customers in a professional relationship.
Any client, vendor or media provider interacting with PumpTex discerns that our unique culture and operating practices separate us from our competitors and are drawn to our way of doing business.
We offer real-time solutions to the problems our clients experience. Being a resource to our customers and becoming their eyes and ears in the field enables them to maximize uptime and profits.