As a gas station or convenience store owner, you know that your fuel pumps are a crucial part of your business. If the pumps are not working, customers will go elsewhere, and that loses you money! It is critical to get your pumps up and running as quickly as possible with the help of a petroleum service company that offers fuel pump repair in San Antonio, TX. While fuel pump repair requires an experienced professional, it is also important for a fuel retailer to understand how their pumps work and what repairs might involve. Let’s take a closer look and learn what to expect from fuel pump repair in San Antonio, TX.
How much do you actually know about your fuel pumps? When they pull up at a pump, the average customer will see the dispenser, nozzle, and Point-of-Sale parts. They don’t see all of the complex parts that actually make the pump dispense fuel. As a fuel retailer, you likely have a little more knowledge than your customers, but let’s summarize some of the basics.
In most cases, the gasoline tanks at retail locations are underground. The tank has a pump that draws the petroleum up out of the tank to be dispensed. This is either a submersible style of pump which sits in the petroleum and pushes it up using an impeller; or a suction pump that uses pressure to suck the gasoline out of the tank. The petroleum then passes through a check valve which regulates the gas flow. When the valve is open, fuel is allowed to flow. When it is closed, it is held in the pipe. The fuel continues through a series of valves on its way to the nozzle. These valves are designed to regulate the speed at which it is dispensed, how much is dispensed, and which blend is dispensed. If any of these parts malfunction, you will require fuel pump repair in San Antonio, TX.
When you notice something is not right with your dispensers, the first step is to call your petroleum service company to book fuel pump repair in San Antonio, TX. A technician will visit your location and identify which part of the system is not functioning as it should. This might be immediately obvious for some problems, such as a visible crack on the nozzle, the POS not accepting payments, etc. However, in other cases, it may require some investigation. The process for fuel pump repair in San Antonio, TX, will vary depending on the petroleum services company you choose, but at PumpTex, we strive to meet a first-time fix guarantee. Our technicians have over 90% of the potential replacement parts they might need with them on their trucks. This allows them to locate the problem and fix it then and there without ordering parts and making a return visit. We know that broken pumps mean lost income, and we are here to help keep you pumping.
You may be wondering why you should choose PumpTex for fuel pump repair in San Antonio, TX, over any other petroleum service company in the area. We’ve already mentioned the first-time fix guarantee that is one of our key selling points, but there are many additional reasons.
We Keep You Pumping!
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PumpTex, Inc. was founded in 1997 in the back of a garage with the dream of bringing a new level of customer service to the retail petroleum service industry. Over the years, we have grown to become a valuable resource to our customers. Many consider us to be the first responders of the retail petroleum service industry!
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We search for the “WOW” moment in each and every customer interaction. Our team is known in the industry to have the best customer service and follow-up in our industry.
As a team, we also work intelligently to provide a valuable and tailored experience to each of our customers. We derive a great sense of pride from engaging our customers in a professional relationship.
Any client, vendor or media provider interacting with PumpTex discerns that our unique culture and operating practices separate us from our competitors and are drawn to our way of doing business.
We offer real-time solutions to the problems our clients experience. Being a resource to our customers and becoming their eyes and ears in the field enables them to maximize uptime and profits.